Provides assistance on a daily basis to those individuals who provide academic and career advising in the Division of Student and Enrollment Services. Greets students and guests, satisfies customer needs, assists with department events, and provides clerical and data support.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to sit. The employee is required to stand, walk, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The candidate must be able to lift 25 lbs
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• The noise level in the work environment is usually moderate.
The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Essential Duties and Responsibilities:
Manages calendars and appointment scheduling and makes all travel arrangements for those individuals who provide academic and career advising within the Division of Student and Enrollment Services.
Manages the placement testing calendar and appointment scheduling.
Evaluates high school transcripts to determine if there an official academic record.
Performs administrative office responsibilities including scheduling appointments and meetings; copying and distributing material; creating and maintaining files; composing, typing and proofreading correspondence and meeting minutes; operating office machines. Answers the phone, makes student appointments, and provides general information or directs to the appropriate person. Reads and routes incoming mail; prepares and posts outgoing mail.
Creates e-requisitions and direct pay forms for supplies, equipment, services; matches all documentation to ensure receipt and authorize invoices for payment.
Attends and takes minutes at Advising Alliance meetings; serves as custodian of official minutes and documentation.
Greets visitors enthusiastically, provides general information or directs to appropriate person.
Assists with planning and implementation of programs and activities associated with academic and career advising such as the Career Fair, All-In-One Days, group advising, and CCP Information events.
Completes other duties as assigned.
• Supervising student employees, when applicable.
Other Skills and Abilities:
• Must possess confidentiality and good judgment skills along with independent and problem-solving skills
• Ability to develop, read, and interpret documents such as operating instructions, and procedure manuals
• Demonstrated ability to multitask and manage in a dynamic, changing environment desired
• Ability to operate computer, fax machine, copy machine, printer and shredder. Ability to accurately and proficiently use current versions of office software packages such as Microsoft Office, and others, as required
• Demonstrated experience working with student information system software
• Demonstrated ability to work as a team player, and collaborate with colleagues
• Effective verbal, written, and listening communication skills
• Ability to effectively communicate and interact with diverse employee work groups and, at times, with difficult people
• Ability to effectively direct visitors, employees, or students who have questions or issues that require action to the appropriate person
• Effective problem solving skills
Required Education and/or Work Experience:
• Associates Degree in Office Administration or equivalent from a two-year college or technical school required
• Three to five years related experience and/or training required or
• Equivalent combination of education and experience required
Location/Region: Fremont, OH (US)