Seeking an experienced medical assistant who has working knowledge of physician practice policies, procedures and protocols.
This position will be responsible for auditing, inspecting and conducting patient outreach for quality initiatives and care gap closures to ensure effective population management and care delivery to maximize provider performance with value-based reimbursement and quality payment programs. Primary Duties
Performs detailed chart audits and ensures accuracy of key clinical quality data as assigned Audit, inspect, collect and track clinical data related to quality and utilization metrics for value based contracts and quality payment programs and initiatives Monitors and utilizes patient pursuit list, registries, payer and internal reports to dive outreach programs for engaging patients and closings gaps-in-care Conducts telephonic and other outreach methods to schedule and to follow-up to close gaps-in-care for preventive and disease/condition based services Identifies risk factors or barriers to care and makes appropriate notifications to the care team and/or referrals to disease management programs and community resources as needed Identify and refer complex patients to care navigation and other care coordination programs Assists as assigned with projects and audits designed to support and achieve system quality goals and objectives or to improve quality outcomes related to value based reimbursement Supports practice transformation efforts by motivating staff and providers to make meaningful changes to their processes in order to improve care delivery in the practice Establishes and maintains positive working relations with all key customers, physicians, office staff, patients, community resources, families and interdisciplinary teams and facilitates succinct communication to ensure an integrated team approach to achieve outcomes and other indicated deliverables Travel may be required Performs other duties as assigned Job Requirements This position is a growth opportunity for an experienced certified/registered Medical Assistant
Must be a high school graduate or its equivalent. Certified/registered medical assistant with a minimum of three years working in a physician’s office or related health care setting OR significant relative experiences in a health care setting, required. Must demonstrate and promote a strong commitment to achieving customer satisfaction Must be able to understand directions, communicate and respond to inquiries; requires effective interpersonal skills.
Requires excellent verbal and written communication skills Must demonstrate the ability to think and work effectively and accurately complete tasks within established deadlines. Must be able to work independently to solve problems and to prioritize tasks and deadlines Strong computer skills, Microsoft applications, and EMR knowledge required May require occasional lifting or carrying of light equipment or supplies Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics. Equal Opportunity Employer/Drug-Free Workplace Employee Exemption Type Non-Exempt Job Type Full-time Budgeted Hours / Pay Period 80 Shift Type Days Shift Hours 8 hours Weekends N/A On-call Requirements Additional Schedule Details
Location/Region: Fostoria, OH (US)